ls99 is committed to protecting your personal information. This policy explains what data we collect, why we collect it, how we use it, and the rights you hold as an Indonesian player on our platform.
ls99 ("we," "us," or "our") operates the online gaming platform accessible at https://ls99.cam. We serve players primarily based in Indonesia and process personal data in connection with account registration, identity verification (KYC), payment transactions, gameplay, customer support, and regulatory compliance.
This Privacy Policy ("Policy") explains how ls99 collects, uses, stores, shares, and protects your personal information when you interact with our website, mobile platform, or customer support channels. It also sets out the rights you have regarding your data and how to exercise them.
By registering an account on ls99 or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the ls99 platform.
This Policy applies to all personal data processed by ls99 in connection with the operation of its online gaming platform, including data collected via the website, live chat, email correspondence, and payment processing systems. It does not apply to third-party websites or services that may be linked from our platform.
For the purposes of this Privacy Policy, the following definitions apply:
When you register an account with ls99, we collect the following information:
To comply with anti-money laundering (AML) obligations and to verify your age and identity, we collect:
ls99 collects your personal data through the following means:
ls99 processes your personal data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity data, contact data, login credentials |
| Age and identity verification (KYC) | Identity data, KYC documents, selfie/video |
| Payment processing | Financial data, identity data |
| Anti-money laundering compliance | Financial data, KYC data, transaction records |
| Fraud detection and prevention | Technical data, financial data, gameplay data |
| Providing gaming services | Identity data, gameplay data, technical data |
| Customer support | Identity data, communication data, financial data |
| Responsible gaming monitoring | Gameplay data, financial data, responsible gaming data |
| Platform analytics and improvement | Technical data, usage data (aggregated/anonymized) |
| Marketing and promotions | Identity data, gameplay history (with consent only) |
| Legal and regulatory compliance | All categories as required by applicable law |
ls99 processes personal data on the following legal grounds:
ls99 engages carefully selected third-party processors who assist in operating our platform. All processors are bound by data processing agreements and may only use your data for the specific purpose for which they were engaged. Categories of processors include:
ls99 may disclose your personal data to regulatory bodies, law enforcement agencies, or governmental authorities when required by applicable law, court order, or regulatory direction. We will notify you of any such disclosure request where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of ls99's business, your person al data may be transferred to the successor entity. We will notify you via email or a prominent notice on our platform prior to your data becoming subject to a materially different privacy policy.
ls99 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this Policy.
ls99 operates internationally, and your personal data may be transferred to and processed in countries outside Indonesia where our servers, processors, or affiliated entities are located. These countries may not have data protection laws equivalent to those in Indonesia.
Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including contractual data protection clauses with receiving parties, technical security measures such as encryption, and access controls limiting who can view your data. By using ls99 services, you acknowledge and consent to such international transfers as described in this Policy.
ls99 retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, subject to the following specific retention periods:
When personal data is no longer required, ls99 will securely delete or anonymize it in accordance with industry-standard data disposal practices.
ls99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction:
While no online platform can guarantee absolute security, ls99 continuously invests in security infrastructure and undergoes regular independent audits to maintain the highest practical standards of personal data protection for Indonesian players.
As a player on ls99, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection team at with the subject line "Privacy Rights Request."
You have the right to request a copy of the personal data ls99 holds about you, along with information about how it is processed. We will respond to verified access requests within thirty (30) days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You may update basic account information directly in your account settings or contact support for changes to KYC records.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Please note that erasure requests may be refused where we are required by law to retain data — for example, financial transaction records subject to AML retention obligations.
You may request that we restrict processing of your personal data in certain circumstances, such as while we investigate a dispute about accuracy, or where processing is unlawful but you prefer restriction over erasure.
Where processing is based on your consent or a contract, and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format. You may also request direct transfer to another controller where technically feasible.
You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, in which case we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. To withdraw marketing consent, contact our support team or use the unsubscribe link in any promotional email.
ls99 will acknowledge all privacy rights requests within five (5) business days and provide a substantive response within thirty (30) days. For complex requests, the response period may be extended by a further thirty (30) days, with notification of the extension provided to you.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function efficiently, to remember your preferences, and to provide reporting information to site operators.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of the ls99 platform, including your ability to log in or access certain features.
We may use third-party analytics tools that set their own cookies to help us analyze platform usage. These providers process data only as directed by ls99 and are prohibited from using your data for their own independent purposes.
ls99 services are strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our account registration and KYC process.
If we discover or have reasonable grounds to believe that an account holder is under 21 years of age, we will immediately suspend the account, freeze any associated funds, and initiate an investigation. If the account holder is confirmed to be underage, the account will be permanently closed and all funds forfeited in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor has registered an account on ls99, please contact us immediately at so we can take prompt action.
ls99 applies multi-layered age verification including document checks and third-party age verification databases. Attempts to circumvent age verification controls constitute a material breach of our Terms & Conditions and may result in legal action.
ls99 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will notify you by:
Your continued use of ls99 services after a revised Policy has been posted constitutes your acceptance of the updated terms. If you do not agree with the changes, you must discontinue use of our services and may request account closure by contacting our support team.
We encourage you to review this Policy periodically to remain informed about how ls99 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ls99 handles your personal data, please contact our Data Protection team:
Email:
Subject Line: "Privacy Rights Request" or "Privacy Policy Inquiry"
Response Time: Acknowledgment within 5 business days; full response within 30 days
Support Hours: 24 hours a day, 7 days a week
Language: Indonesian and English
If you are not satisfied with our response to a privacy concern, you may escalate the matter to our senior management team by clearly stating "Escalation Request" in your follow-up communication. We are committed to resolving all privacy complaints in good faith and within a reasonable timeframe.
For additional information about your rights and how our platform operates, please visit our FAQ page or review our Terms & Conditions.
Six commitments that underpin every data decision we make at ls99
Every byte of data exchanged between your device and our platform travels over TLS-encrypted connections. Sensitive records stored in our databases are further protected with AES-256 encryption at rest.
Only authorized ls99 personnel with a legitimate operational need can access your personal data. All internal access is logged, monitored, and subject to regular audits to prevent unauthorized use.
ls99 will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information exists solely to operate your account and improve your experience on our platform.
We commission independent cybersecurity professionals to conduct regular penetration tests and vulnerability assessments of our platform, ensuring our defenses keep pace with an evolving threat landscape.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to our Data Protection team and we will respond within thirty days.
We do not keep your data indefinitely. Clear retention schedules govern every data category we hold, and when the retention period expires, data is securely deleted or anonymized without exception.
Our support team is available 24/7 to address any concerns about your personal data or account security